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Volunteer Manager: Product Overview

Last Updated: Oct 23, 2015 08:59AM EDT


Nonprofit organizations and associations rely on volunteering for revenue and accomplishment of organizational goals.  Volunteer Manager seeks to ensure that volunteering is well-managed, well-marketed, properly-recorded and that the benefits are quantified and stored where you need them.  Whether in a local chapter or at the organizational board level; a fun awareness event or a serious matter of association governance; a  $200 afternoon bake sale or 5,000 hours of volunteer time across a fiscal year Volunteer Manager seeks to comprehensibly maximize the organizational benefit of volunteer activity.


  • Deeply configurable volunteer opportunities and macro-settings to ensure organizational language, values and culture are represented
  • Volunteer opportunity characteristics include time commitment, experience desired, security groups required, expertise required and more
  • Dual methods to build volunteer teams:
    • Application based: potential volunteers can apply for participation and be evaluated for individual volunteer opportunities
      • Custom application forms for each volunteer opportunity where desired
      • Online application review interface
    • Auto Accept: streamlined process for opportunities in which everyone can engage
  • Integrated social rewards and acknowledgment including points-based volunteer leaderboards, profile badges and more
  • Dynamic recruiting by volunteer managers based on known interests and expertise fully integrated into opportunity creation
  • User nomination of other users
  • Full email integration and automatic messaging
  • Community volunteer opportunities with management by community administrators
  •  Volunteer Administrator status allowing dedicated rights to manage volunteer opportunities
  • AMS/Database integration - uses the information previously trapped in the database and writes back where the AMS allows
    • Recognize and reward a lifetime of volunteer activity
    • Allows that activity to be used as the basis for recruitment and consideration of future volunteer work
    • Activity Sync write-back of core volunteer activities to the AMS/database
  • Multiple reports, report displays, and points of access for different types of administrators to get the data they need

AMS/Database Configuration

As with all Higher Logic products, the population of users, their characteristics, and much more are imported with configuration of a database or association management platform.  Further, Activity Sync allows write-back to the database to capture volunteer opportunity and user information.   Technical integrations are performed to achieve these goals.
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