Many customers want to set default email notification settings for their Community Types so that users who join a Community Type's associated communities automatically inherit these preferences, helping to ensure users don't miss important community content.
Whether or not this is possible is solely dependent on whether your Higher Logic site is integrated with an external membership database (such as NetForum, Aptify, or Personify) or HL-managed (non-integrated).
- It is only possible for users to have default email notification settings automatically applied to user profiles when joining integrated communities because this setting is inherited from the integrated database; this is not possible with HL-managed communities.
- Why? Because users join HL-managed communities independently, and when doing so set their own email notification preferences. Users cannot do this with integrated communities because they are automatically added to them and simply inherit the database's settings.
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- Even though users receive default notification settings upon joining integrated communities, they can still update their preferences at any time. See Manage Your Community Notifications to learn how.
- In order to set email notification defaults for an HL-managed community, you would need to first transition it to an integrated community. See Transition an HL-managed Community to an AMS-managed Community to learn more about this process.