Running reports on a daily, weekly, and/or monthly basis is one of the best ways to stay on top of what's happening in your community. To access these community reports, go to the community's Home page and:
- Click Settings on the community's Home page.
- Click Reports in the resulting menu.
From here, you can run the following community reports:
|All Discussions Answer Activity||
Provides aggregate data for the community's answer activity, including the:
|Answered Discussion Activity||
Provides metrics on:
|Community Member Emails||
Provides details for emails sent to members of the community, including:
|Community Members Joined and Left||
Lists each user who has joined and left the community within the selected date range, and includes their:
This report also includes the total number of current community members, which can be clicked to view the Current Community Members report (described below).
|Current Community Members||
For each member of the community, this report provides numerous details, including (but not limited to):
|Discussion Contributors Activity||
Provides details about users who have created discussions and replies, such as:
Provides a snapshot of the high-level information about the community's Discussion, including:
Provides a graph and table to display the origination (i.e., via email or website/app) of approved new threads and replies to the discussion sent between the selected date range.
The graph is shown by default; click the Next Page button (blue arrow) at the top-left to switch to the table view.
Lists each user who has not yet accepted an invitation to join the community, and provides:
This report also includes the total number of current community members, which can be clicked to view the Current Community Members report (described above).
Keep in mind this report does not apply to AMS-managed communities.
Provides information about subscribers who have created new threads, replied to posts, replied to a sender, and/or recommended posts between the selected date within the community's Discussion.
Provides details of threads posted between the selected date range.
Note that Replies are not affected by the date range: All replies a thread has received since it was posted are included.
|Unanswered Discussions||Provides data for the community's discussions where no best answer has been selected. This includes subscribers, followers, and post views.|