This article...
- Describes how to configure the default settings (e.g., cutoff time and send time) for the delivery of your Digest emails.
- Explains the setting for weekend delivery and how content is handled if you choose to not send the Digest on weekends.
- Recommends that you send test Digest messages to verify the layout and content.
- Mentions that the "send test" feature can be used to resend Digest messages when necessary.
This article describes how to access and manage the "delivery" settings for your:
- Daily Digest,
- Daily Consolidated Digest, and
- Weekly Consolidated Digest email messages.
These community notifications are described in Manage Your Community Notifications.
Higher Logic recommends that you also use this page to send a test Digest message to yourself and/or a colleague in order to test the deliverability, design, and scheduling of the Digest email messages.
Access the Digest delivery settings
To access the Digest page:
- In the Admin Toolbar, click Admin.
- Navigate to Email > Discussions > Digest.
Manage the Digest delivery settings
By default, you'll be on the Digest Delivery page. If not, click the down arrow to the right of the page title and select Delivery.
Use the options on this page to set when your Digest email will be sent.
TIP: For the Cutoff and Send times, click the clock icon to the right of the dropdown to select one of the on-the-hour or on-the-half-hour options or type a specific time right in the field.
- Time Zone - Your site's set time zone displays here. This is used when setting the delivery time of Digest-based emails. To update your site's set time zone, date format, and time format, click General Setting. (You can also navigate to Admin > Settings > General.)
- Content Cutoff Time (required) - The daily cutoff time for content to be included in that day's Digest (e.g., if set to 5 pm, content created after 5 pm will be included in the next day's digest).
- Time to Send Digest (required) - The time at which the Digest will be compiled and sent.
TIP: Due to how these two fields work:
- The date in the Subject field (April 16, below) is determined by the cutoff time.
- The "send time" in the digest email (April 17, below) will be later than the date in the Subject field.
- Entries in the Digest email could have either date, depending on when they were posted.
- Send Digest on Saturdays and Sundays - Check the box to send the Digests on weekends. If not checked, the weekend content, as well as any content after the cutoff time on Friday, is included in the Monday digest.
NOTE: If you make any changes, be sure to click Save.
Send a test Digest
The ability to send a test Digest is useful for two reasons:
- You can send a test Digest to yourself or a colleague in order to check the layout, content, and formatting of the emails.
- You can resend a Digest to a user who, for example, didn't receive, or inadvertently deleted, the original message.
To access the "test" feature and send a test:
- Click the down arrow to the right of the page title and select Send Test.
- Configure the settings on the page as described below the image.
- Discussion - Select any of your community's Discussions to send its latest associated Digest. This field is required.
- Recipient Email - Specify the recipient's email address. This field is required and accepts one email address only.
- Start Date and End Date - Specify the date and time for the content to be included in the Digest. These fields are required. (Use the calendar and clock icons to the right of the dropdown. If a time is not selected, the current time is automatically applied.)
- Digest / One email per message - Choose to send a single Digest message that contains all of the content from the specified time period or send a single email per Digest message.
- HTML / Plain Text - Select whether to send the test Digest email as HTML or as plain text.
- Click Send.
Related articles
- Learn how to manage the templates for your Digest email messages and how to enable/disable the Daily and Weekly Consolidated Digests in Manage Email Digests.