The Higher Logic Thrive Marketing Professional (Thrive Marketing Professional) for Higher Logic Thrive Community (Thrive Community) integration can be configured in a few simple steps. The first step is to create a case with Higher Logic Customer Support and request that the:

• Integration be enabled for your account and
• Required access credentials (IAMKey and password) be sent to you.

When you receive the credentials, enter them into the IAMKey and Password fields.

NOTE: The steps below are for the Thrive Marketing Professional New Admin Experience interface. In the "classic" Thrive Marketing Professional interface, navigate to Admin > System Settings > Edit Integration Settings.

1. Navigate to Settings > System Settings > Integration Settings.

2. Click Edit Integration Settings.

3. Check the Active box.
4. Paste (or type) the the IAMKey and Password values that you received from Customer Support into the respective field.
5. Click Update.

NOTE: Incoming Thrive Community target groups will automatically be placed in the default folder, Online Community.

Syncing

Synchronizing ("syncing") is an integration process that retrieves List Builder lists from Thrive Community to create target groups in Thrive Marketing Professional. Thrive Marketing Professional queries Thrive Community in the following ways to see if there are changes to the List Builder lists.

• Manual sync
• Sync on publish
• Hourly sync if the target group is used in a Campaign

Refresh the list

You can refresh the target groups list to ensure it is up-to-date.

1. Navigate to Contacts > Groups.
2. In the folder dropdown, select Online Community.
3. Click Refresh Target Group List at the bottom of the page or the Refresh button above the list.

The page refreshes and displays the current list of available target groups from Thrive Community.

Sync the list

You can sync a target group to ensure it is up-to-date.

1. Hover on the menu icon of a target group and select Info from the popup.
2. On the Overview tab of the information window, click:

• Sync Target Group Now if it has never been synced, or
• Resync Now to re-sync the target group

The sync process removes the "Informz" prefix from all List Builder lists. For example, if a list in Thrive Community is "Informz Has Started Discussion Thread," the corresponding target group in will be "Has Started Discussion Thread."

Target Group uses

Target groups that are created from Thrive Community data are available anywhere in Thrive Marketing Professional that you can use a target group.

• For example, with mailings and campaigns, select a folder and then select a target group.

Campaigns

You can use a target group to activate a campaign. Any subscriber who meets the criteria for that target group automatically flows into the campaign.

Additionally, you can use Thrive Community-based target groups as the basis for decision steps in a campaign. For example, you can create a decision step that sends mailings to members who haven't sent any posts in your Thrive Community (provided you've created the corresponding List Builder list).

Also, remember that Thrive Community-based target groups can be used in compound target groups to further refine your targeting.