YourMembership is an AMS designed to solve the problems faced by most associations. The integration with Informz provides an effective way to employ the strengths for both Informz and YourMembership to create engaging and efficient eMarketing campaigns by leveraging custom directory searches and queries in YourMembership to create targeted lists for your mailings. Furthermore, using Informz provides valuable deliverability services, robust reporting, and dedicated support.
The Informz for YourMembership integration provides the following benefits:
- Easy creation of Informz target groups in YourMembership.
- Automated and on-demand syncing of target groups with YourMembership.
- Effortless personalization using YourMembership fields in Informz mailings.
- Seamless login to Informz through YourMembership’s SSO capability.
Frequently Asked Questions
| Question | Answer |
|---|---|
| Are macros available with the Informz for YourMembership integration? | Macros are available with the integration. You have access to the same available macros that are in the YourMembership Bulk email feature. For example, username could be one of the macros used. |
| Will I be able to send a bulk mailing through YourMembership? | The Informz integration handles all mailings through the Informz platform. YourMembership's internal email capabilities are deactivated so that you can send all mailings through Informz. |
| Will mailings be sent from the Informz email servers or from the YourMembership email servers? | Emails are only sent from Informz servers as part of the integration. |
| Will Admins have the ability to use the “Alternate Email Address” field for their mailings? | No. This functions the same as it does without integration. |
| When specifying the name of a target group through the YourMembership Integration, will I receive an error message when the name matches an existing target group? If so is there a way to tell that the target group name needs to be unique? | You will see an error message if the target group name is not unique. You will have the ability to continue to create the group, but this will override the existing group in Informz. Alternatively, you can rename the new target group with a unique name. |
| Can I use a Custom Field in my Personalization macros for my bulk emails? If so, how would this be setup? | Currently, you cannot use a custom field in a personalization macro. |
| If a subscriber email address is updated in YM, will that email be updated in Informz as well? Or will a new record be created in Informz? | If a email in YM is updated, the corresponding subscriber record in Informz for that email address/record number combination will be updated in Informz. A new record will not be created if a record exists and has just changed. |
Implementation Information
Informz and YourMembership coordinate to create and configure your Informz account. Informz provides training and support through training classes, the Higher Logic HUG online community, and the Higher Logic Support Center.
Administrator Permissions
Administrators for the integration must have the Manage Admin Accounts and/or the Manage Bulk Email permissions in YourMembership to access the integrated Informz features.
Managing Unsubscribers
When subscribers unsubscribe from your mailings, Informz stores this information and prevents them from being included in target groups. This information is only visible in Informz.
Ongoing Support
If you have any questions about your Informz for YourMembership integration, create a case.
Writebacks
Currently, the Informz for YourMembership integration does not support writebacks.