View the New Admin Experience version of this article.
In this article, you'll learn how to manually save your changes when building a template and publish your template once you're ready for it to be used.
Saving your work
Just like when you're crafting a message, the Message Editor automatically saves every action you perform as you're working on a template. This generally makes manually saving unnecessary. However, to ensure you never lose your work, you can manually save your progress at any time.
To do so, just select Save Changes from the Settings menu.
Publishing a template
The great thing about templates is you (and others with the appropriate permissions) can work to finalize them before making them available for others to use.
When a template is first created, it's in a Working state, and will only be available for use once it's published. At this point, it will have a Live state. Editing a template will automatically set it back to a Working state, allowing you to make any necessary updates behind the scenes before publishing it to make it Live again.
How to publish
You can publish a template from two locations:
- While editing a template, you can select Publish from the Settings menu.
- You can also publish a template on the Manage Templates page, accessed by navigating to Messages > Message Assets > Templates. Here, select the template and click Publish.
Things to consider
- If you're updating a Live template, keep in mind your changes will only be reflected when used moving forward (i.e., existing messages using the template will not automatically be updated).
- Per the FTC's CAN-SPAM act, commercial emails must contain an unsubscribe link to give recipients the option to remove themselves from additional mailings. This means you cannot publish a non-transactional message template unless it contains an unsubscribe link. See Unsubscribe Options to learn how to add an unsubscribe link to a template.
- Unsubscribe links are not required for transactional messages. An example of a transactional message is a receipt. See Transactional Messages to learn more about these types of messages.