Using personalization fields in your messages is a great way to increase engagement. If you have inserted personalization fields into a message, be sure to test the personalization functionality before sending the message.
If you want to look at the personalization values that your contacts will see, use the personalization test.
To test personalizations:
- Open a message in MD2.
- Click the Review & Send tab.
- Scroll down to the Personalization Test area and click Run Test.
After the test is complete, you'll see a list of contacts and the values that will populate the personalization fields that you included in the message.
NOTE: A warning icon will display for those personalization fields that do not have a value in the contact's profile. These fields are replaced with the personalization's default value when you send the message.
Check the Show recipients with missing personalization only box to view all contacts with at least one blank value.
- To search your contacts, enter a term in the search field and click search. Higher Logic Informz displays the term in the header row and locates all fields that contain your search term.
- To remove the search term, click the X icon next to that term in the header row.
Test integration-based personalizations
If you're using an integration, Informz uses the personalization cache to test integrated personalization values.