There are several reports associated with Surveys. Use these to understand how your survey pages and questions performed. You can also see how much interaction there was from the respondents, if scoring was set up for the questions.

Scoring Survey answers

In order to get the most from the Results by Individual report, make sure your survey-question answers have been assigned a score. You can assign scores to your answers and then respondents will receive those scores based on their answers.

To assign scores to survey answers:

1. Access the Admin interface.
2. Navigate to Modules > Surveys > List.

3. Click the In Progress tab.
4. Hover over the menu icon for a survey to see the options.
5. Select Scoring.

On the Survey Score page, assign a score for each answer and click Set Scores.

Now that scores have been set, the Results by Individual report will provide more per-respondent information, making it more useful in planning future surveys.

Access Survey Reports

To access the survey reports:

1. Access the Admin interface.
2. Navigate to Modules > Surveys > List.
3. Click the Live tab.
4. Hover over the menu icon for a survey to see the options.
5. Select Reports.

The tabs and reports that are available on this page are detailed below.

Page Summary Report

This report lists each page of the survey and displays the number of views, the number of completed surveys, the percent completed, and the average completion time. Click View Results for the survey and for individual pages to see more results.

Results by Question

This report shows how many answers were returned for each question.

Click View for the page and for each question to see more details.

Results by Individual

This report shows results data per respondent. It shows their:

• Email - Email address of respondent (only if the survey link was inserted in an email message using the Insert Hyperlink tool)
• Completed Survey? - If they completed the entire survey
• Date - Date and time the respondent took the survey
• Number of Questions Answered - Number of questions the respondent answered

Click View Answers to see the respondents' answers to the survey questions.

Export to Excel

You can generate a copy of the report to save to your device for review and to share.

1. Click Export to Excel.
2. In your Explorer window, navigate to where you want to save the (.xls) file, give it a memorable name, and save it.
3. Open the file with a spreadsheet application (MS Excel, OpenOffice Calc).

NOTE: If you open the file and get a "...file format and extension don't match" message, click Yes to proceed.

TIP: Feel free to make appearance and layout customizations to the report.