Let's look at examples of a user being assigned a ribbon and earning a badge.

Ribbon example

John is a Community Manager at XYZ Association and frequently represents the association at conferences. To acknowledge his dedication and commitment, a Super Admin assigns him the "Community Ambassador" ribbon to identify him as such.

Badge example

John earns the "Silver Top Contributor" badge for posting several Discussion threads and providing very informative Answers to Questions in the community. The badge is a reflection of his high level of community engagement.

The sections that follow describe the two methods by which users get ribbons and badges.

Super Admin assigns Ribbons and Badges

This method is useful when you want to award a ribbon or a badge or assign a ribbon to a user.

On a user's profile:

1. Click the Admin tab.

2. At the bottom of the page, select the ribbon or badge from the Assignable Ribbons and Badges dropdown.
3. Click Assign.

TIP: You can also remove a ribbon or badge that has been assigned to the user. Click the Current Ribbons and Badges dropdown, select the ribbon or badge, and click Delete.

Users earn Ribbons and Badges via Automation Rules

There are two ways to earn ribbons and badges via Automation Rules.

Meeting an Automation Rule's criterion

Users can earn ribbons and badges by meeting the criterion that has been set for an Automation Rule, such as:

• writing more than X blog articles and
• belonging to X community.

Earning Engagement points

Users can earn ribbons and badges by earning the number of engagement points that are configured for performing activities in your community, such as:

• posting messages to your Discussions,
• uploading files to your Libraries, and
• commenting on and Recommending content.

Automation Rules for ribbons and badges

The out-of-the-box Automation Rules for ribbons and badges and any that are created in your account can easily be viewed and managed on the Automation Rules page.

To view and manage Automation Rules:

1. In the Admin interface, navigate to Automation > Automation Rules.
2. On the Automation Rules page, click the Show dropdown and select Ribbon.

The list refreshes and displays only your Automation Rules that apply to ribbons and badges.

Each rule's criteria displays in the Description column. You can:

• click the Create button to make a new rule,
• click an Edit button to make changes to a rule, and
• click a down arrow icon for other management actions for the rule.

See Automation Rules Overview to learn all about Automation Rules.