To manage the email posting settings for discussion-related subscriptions and inbound email posts/replies for ALL of your site's discussions:
- In the Admin Toolbar, click Admin.
- Navigate to Email > Discussions > Email Posting Settings.
NOTE: These settings only affect posting and replying to Discussions via email, not via the Discussion directly.
The options on this page are grouped into the following categories:
- Plain Text Subscriptions
- Post/Reply Via Email Settings
- Auto Reject
Each set of options is discussed in its section below.
Plain Text Subscriptions
To enable your users to have real-time plain text discussion subscriptions, check the associated box in this area. Upon doing so, a field appears where you can control the display name for plain text subscriptions.
If you make any changes, be sure to click Save at the bottom of the page.
Post/Reply Via Email Settings
To enable your users to post and reply to discussion posts via email, check the associated box in this area. Upon doing so, several options appear for additional configuration.
If you make any changes, be sure to click Save at the bottom of the page.
NOTE: By default, all community members can post/reply via email. If this setting is not enabled, users can only participate via the discussion directly.
Available options
| Field | Description |
|---|---|
| Code of Conduct Settings | |
| Allow users that have not accepted the code of conduct to post/reply | Controls whether users who haven't accepted your site's Code of Conduct can post/reply via email. |
| Moderate users that have not accepted the code of conduct | If the previous option is enabled, you can also control whether these users' posts are queued in Moderation, which may be a good idea to ensure their posts can be reviewed before posting to a discussion. |
| Attached Images | |
| Attachments settings via email | Click this menu and select one of the following options to control how image attachments are handled in discussion emails:
|
| Embedded Images | |
| Allow HTML content to be posted | This option controls whether users can embed images in their emails via HTML.
If enabled, you can choose to discard embedded images if they are smaller than the specified size, in pixels. In addition, you can add the text you want displayed when images are discarded to help users understand why their image(s) weren't accepted. |
| Other Settings | |
| Allow reply by email from daily digest | Controls whether users can reply to a discussion post via their Daily Digest email. |
| Moderate all posts/replies sent via email | Controls whether ALL posts/replies sent via email are queued in Moderation for review by an admin. |
Auto Reject
The system checks to see if an inbound email (i.e., an email sent from a user to a community email address) has any of the phrases in this list in the email subject line. If so, the system will automatically reject the post.
Use this feature to prevent a circular email loop from occurring. For example, a user receives a real-time email from one of the communities they belong to, but because they've set up an Out of Office message, that message is accidentally posted to a community.
This is a free-form text field:
- To add a word/phrase, click into the text field and type it in. Press enter to insert a new line.
- To delete a word/phrase, highlight the text with your mouse or keyboard and press Delete on your keyboard.
If you make any changes, be sure to click Save at the bottom of the page.