This article...
- Describes how to access the complete list of threads (Discussion and Q&A) in your community site.
- Details the Discussions page in the Admin interface and how to manage the display and the list.
- Describes the "reference only" information and the manageable fields in the Properties Panel.
- Explains the "additional view permissions" and "alternate email address" options.
- Details the search and filter options and how to export the list of threads.
The Discussions page lists all of the Discussion threads and Q&A threads across your site. On this page, you can:
- easily access each thread-list page in the community,
- view details about the threads, and
- manage a few high-level details for each thread.
Access the Discussions page
To access the Discussions page:
- In the Admin Toolbar, click Admin.
- Navigate to Community > Discussions > List.
The Discussions page lists all of the Discussion threads and Q&A threads in your site's communities.
Manage the list display
You can manage some aspects of the Discussions list.
NOTE: You cannot adjust the left-to-right order of the columns.
- Sorting - click any column heading to sort on that column; click again to reverse the sort order. An up arrow or down arrow indicates which column is sorted on and the sort order.
- Columns - click the columns count below the list to add and remove columns in the current view.
- Search - click the magnifying glass icon to open the Search field.
- Filter - click the filter icon to open the Filter dialog.
Refer to Search & Filter features, below, for information on how to manage the list with these features.
Discussions page overview
The Discussions page lists all of the communities in your site that have Discussion threads and/or Q&A threads. It also:
- gives you the ability to manage some community settings and properties (described below in Manageable properties in the panel).
- provides a convenient "jump-off" point to access the Discussions page for each community.
Each entry lists the:
- community name,
- Community Type,
- email address of the community,
- an alternate email address (if one is specified), and
- additional view permissions (if any are granted).
Access a community Discussion page
- Click a community in the list to select it.
- Click the View button in the upper right.
A new tab opens to the selected community's Discussions page.
Manage a community's settings
When you click a community in the list to select it, its dedicated Properties Panel "flies in" on the right.
To close the panel, you can either:
- click the same community in the list or
- click the X in the upper left of the panel.
Let's look at what information the panel contains and which aspects of the community you can manage in the panel.
Noteworthy information in the panel
The panel displays some noteworthy information. This information is included here for reference and convenience only; it cannot be managed here.
- The number of threads (Discussion and Q&A) displays near the top of the panel.
- The community's current Moderation setting displays. This auto-updates if the setting is changed in the community's Settings.
- The two <community_name> links redirect to the community's Home page and its Library page.
Manageable properties in the panel
The following fields in the panel can be managed as described in this section.
NOTE: The Save button displays when a change is made to any of the following fields. Click it to apply your changes.
- Click on the dashed underline name of the community to change the name.
- Click on the dashed underline portion of the Alternate Email field to specify an alternate email address; refer to Alternate Email Address, below, for information about this field.
- Click into the Default Email Subject field to manage what displays in the Subject line of all outgoing email messages from the community.
- Click into the Additional View Permissions field to select one or more Security Groups to grant "view permissions" for this thread only to members of those groups.
NOTE: The View permission for threads in a community is inherited from the community's main View Permission setting which can be managed in two places: the panel on the Community > Communities > List page and the community's Settings page.
- Check the Allow subscriber to change their subscription email address box to allow subscribers to self-manage the email address to which their subscription messages are sent. Uncheck the box to remove this permission.
Alternate Email Address
You can specify an alternate email address that will be applied to all outgoing email messages from the community.
TIP: You can use dashes and underscores ( - and _ ) in alternate email addresses.
This is a mostly "cosmetic" option with which you can make the community's email address more "appealing" if the email address is, for example, a complex configuration of letters, numerals, and characters.
This is an opportunity to have something more presentable display to message recipients.
NOTE: Messages that are sent to either email address post a thread in the community.
Search & Filter features
At the top right of the page, you can use:
- the search feature to quickly find a community discussion and
- the filter feature to refine the list.
TIP: If you have a lot of community discussions, you can use the search and filter features together to really refine the list.
Search
Click the magnifying glass icon to expand the search field.
- The search field is not case sensitive.
- The list automatically updates with each typed character and displays all matching records.
- The search queries all of the columns.
- Click the X to clear the search field and restore the original list.
Filter
Click the filter icon to open the filter overlay dialog.
- Click the dropdown to choose a Community Type filter on.
- Click Apply.
The list automatically updates to display only those communities that align with the filtering.
TIP: When a filter is applied to the list, the filter icon will be solid orange.
To clear the filtering:
- Click the filter icon.
- Click Clear Filter and then click Apply.
The filter icon returns to its default state and the original full list is restored.
Export the list
Click the down-arrow icon at the top right to export the list of community Discussions to a .CSV file. The exported file:
- includes all of the columns, irrespective of whether they are hidden at the time of the export.
- presents the exported data in the default left-to-right order of the columns in the list.
- does not honor any (top-to-bottom) column sorting that has been applied to the list.
- does honor all searching and/or filtering refinements that are in effect on the list at the time of the export.
- is named ExtendedAttributes.csv.
- can be customized (e.g., delete columns and/or rows; add bold, italic, shading, borders) in a spreadsheet application (as shown below) and shared with colleagues.