If you have to upgrade your Aptify instance that is integrated with Higher Logic Thrive Marketing Enterprise (Thrive Marketing Enterprise), it's imperative that you notify the Higher Logic Integrations team so they can give you the installation instructions and the credentials that are necessary for an upgrade.

Technical details

The integration installation requires the following details in the configuration file:

• BaseUri (this is the URL for the service; it must use a valid SSL certificate)
• AuthToken
• Mail User ID

Connection strings

The connection strings are encrypted when the installation was completed via the installer tool. However, this connection string does require:

• Add name
• Data Source
• Network Library
• Initial Catalog
• User ID
• Password

If any of these values change, you must either:

• Reinstall the installation package (5—10 minutes) OR...
• Use the decryption tool to update the values (15—30 minutes)

Installation requirements

Wherever the integration is installed, the following must be met:

• Aptify, version 4.5 or higher
• Completion of the implementation documentation
• A valid SSL certificate
• A web server with .NET 4.0 framework installed
• The ability for Thrive Marketing Enterprise IP addresses to reach the host device

NOTE: The IP address information can be found in the installation documentation.

Halting integration services

Prior to the upgrade, Higher Logic can disable tracking and then re-enable it when the upgrade is completed. It's important that you provide Higher Logic with a time frame for this upgrade; we can then monitor your Thrive Marketing Enterprise integration service, or temporarily disable your upload jobs.

NOTE: Some of these jobs may be connected to a Thrive Marketing Enterprise campaign, so it is recommended that any associated users be notified that there may be an impact to their campaign.