Registering for any event type is simple, but the steps involved vary depending on the event's configured registration process. Event Manager supports five registration processes, and this article explains how register for each.
An issue has been discovered with the handling of .ICS files in Microsoft's Outlook (new) email application. If you're using this application and are experiencing issues with these files, see Calendar Event (.ICS) Files in Microsoft Outlook (new).
No Registration events
These are events your organization added to Event Manager for the express purpose of advertising them on the event calendar. As the name suggests, you can't register for these events, but you can navigate to them and click the Download to Your Calendar button to download an .ics file you can open to add the event to your email application of choice, ensuring you receive notifications leading up to its occurrence.
External Registration events
These are events where registration is handled by a third-party system. On the event's page, you can click Register Now to be re-directed to the external registration system to complete your registration. In addition, you can click Download to Your Calendar to download a .ics file you can open to add the event to your email application of choice, ensuring you receive notifications leading up to its occurrence.
RSVP Only events
These are events where formal registration (or payment) isn't required but you still must acknowledge your attendance by RSVP. In addition, you can click Download to Your Calendar to download a .ics file you can open to add the event to your email application of choice, ensuring you receive notifications leading up to its occurrence.
Simple Registration Events
Simple and Full registration are the only two processes where formal registration is required and payment is (typically) involved. The difference here is that Simple registration truly is a simple process (clicking a few buttons), while Full registration requires completion of a more complex form.
To complete Simple registration, navigate to the event's page and:
- Enter your name in the Registrant's Name box and click Add to Cart.
NOTE: If enabled for the event, you can register other users at this point. To do so, click Clear and begin typing their name in the same field. Select them and click Add to Cart to add them to your registration.
- The system will automatically give you (and any other users you add) the appropriate price based on your account membership. Click View / Checkout when ready to pay.
- Your Shopping Cart is shown on the resulting page, along with the amount due. Depending on the event's payment configuration, two options will be available: One to register and pay later (i.e., print an invoice and mail a check) and one to pay online via credit card through one of three payment providers (PayPal, CyberSource, or Stripe).
If Paying Later
Click Register Now and Pay Later. At this point, you are registered for the event but tagged as "unpaid."
Being that paying via check takes time, be sure to send your payment well before the event begins. To find out where to mail your payment, and to print your itinerary to include with it, navigate to the Upcoming Events page and click View Itinerary.
Lastly, click Download / Print Registration to view itinerary details, like where to mail your payment, and to print the form you need to include with your payment.
If Paying Online
Click the available payment provider's button and follow the steps to complete your registration. Paying online immediately secures your registration.
Full Registration Events
Simple and Full registration are the only two processes where formal registration is required and payment is (typically) involved. The difference here is that Simple registration truly is a simple process (clicking a few buttons), while Full registration requires completion of a more complex form.
Let's walk through this form now. From the event's page, click Register Now.
Page 1 - Registrants
On this page, you can use the two buttons to register yourself and/or register others. Depending on the event's configuration, you may even be able to register others who aren't members of your Higher Logic site, which is especially useful when bringing a guest(s) (select the Add New Contact option to enable this feature).
The system will automatically give you (and any other users you add) the appropriate price based on account membership.
Page 2 - Registration Choices
If additional registration choices are available for the event, they'll be listed on this page, and you can decide whether you want to add them to your registration. Click an add-on to view its full details.
The cost of your registration is displayed at the bottom.
Page 3 - Sessions
Each of the event's available sessions are listed here, grouped by category. Check the box(es) for the session(s) you want to attend.
Click a session to:
- View its details
- Access the Download to Your Calendar button; click this to download an .ics file you can open to add the event to your email application of choice, ensuring you receive notifications leading up to its occurrence.
Page 4 - Details
If additional details are enabled for the event, you can provide some or all of the following additional information regarding your registration, if applicable:
- The name you want to appear on your event badge
- Whether you have any special needs you want to make known (e.g., a particularly disability, food allergy, etc.)
NOTE: You can control these options in the event's settings, using the options highlighted below (Full registration events only):
Page 5 - Itinerary
This page provides a summary of the money you owe and the sessions you plan to attend.
Page 6 - Payment Options
Your pricing summary is shown here. Depending on the event's payment configuration, two options will be available:
- One to register and pay later (i.e., print an invoice and mail a check)
- One to pay online via credit card through one of three payment providers (PayPal, CyberSource, or Stripe)
If Paying Later
Click Register Now and Pay Later. At this point, you are registered for the event but tagged as "unpaid."
Being that paying via check takes time, be sure to send your payment well before the event begins. To find out where to mail your payment, and to print your itinerary to include with it, navigate to the Upcoming Events page and click View Itinerary.
Lastly, click Download / Print Registration to view itinerary details, like where to mail your payment, and to print the form you need to include with your payment.
If Paying Online
Click the available payment provider's button and follow the steps to complete your registration. Paying online immediately secures your registration.
Page 7 - Confirm
All that's left to do is confirm your registration, and then you're all set!