Registering for any event is simple, but the steps involved vary depending on the event's configured registration process.

An issue has been discovered with the handling of .ICS files in Microsoft's Outlook (new) email application. If you're using this application and are experiencing issues with these files, see Calendar Event (.ICS) Files in Microsoft Outlook (new).

The Admins in your organization can create various "types" of events with different registration requirements and registration processes that have different levels of complexity.

No Registration events

These events do not require registration. Admins create these events for the express purpose of including them on the event calendar in order to make community users aware of them. You can add the event to your preferred calendar application.

• Navigate to an event and click the Download to Your Calendar button.
• This downloads an .ICS file to your browser's "download" feature.
• Open the event to add it to your preferred calendar application and set up a reminder.

External Registration events

These events do require registration. An Admin has configured registration for these events to be handled by a third-party system. You can add the event to your preferred calendar application.

• Navigate to an event and click Register Now to be re-directed to the external registration system to complete your registration.
• Click the Download to Your Calendar button to download an .ICS file to your browser's "download" feature.
• Open the event to add it to your preferred calendar application and set up a reminder.

RSVP Only events

These events do not require "formal" registration or a registration fee, but they do require people to indicate their intention to attend by reserving a spot (RSVP). You can add the event to your preferred calendar application.

• Navigate to an event and click RSVP to reserve a spot for the event.
• Click the Download to Your Calendar button to download an .ICS file to your browser's "download" feature.
• Open the event to add it to your preferred calendar application and set up a reminder.

Simple Registration events

These events do require registration. The registration process is fairly simple; it requires only a few button clicks.

To register for a Simple Registration event:

1. Navigate to an event, type your name in the Registrant's Name box, and click Add to Cart.

NOTE: If this event allows registrants to register other users, you can click Clear and type someone else's name in the field and then select the person and click Add to Cart to add them to your registration.

The system automatically applies the appropriate registration price to you and others, based on your account membership. The number of registrants and the amount due display in the Cart section.

2. Click View / Checkout to proceed to your Cart page.

Your Cart list you as a Registrant, as well as any others you registered, and the amount due.

Depending on how the event's payment processing is configured, there might be two options. You can:

• complete your registration and "hold" your spot via the pay later option, or
• complete your registration and secure your spot via the pay now option.

Pay later

• Click Register Now and Pay Later.

You are registered for the event but your registration is marked as "unpaid."

You can download/print an invoice that you can include with your "offline" payment. The invoice has the "mail to" information for offline payments.

TIP: Consider check-processing times and be sure to send your payment well ahead of time to ensure your "spot" for the event.

You can also access your event itinerary:

1. Navigate to the Upcoming Events page and click View Itinerary.

2. On the Itinerary page, click Download / Print Registration to save a "hard" copy for your records and/or to include with your payment.

Pay now online

• Click the button that lets you pay online with a credit card through the payment provider that has been established for your organization.

Your online payment immediately secures your "spot" for the event.

NOTE: An Admin in your community chooses one of three payment providers; so, the process that follows is dependent on the chosen provider.

Full Registration events

These events do require registration. The registration process has several steps that are presented across the several pages that are described below.

To register for a Full Registration event:

1. Navigate to an event and click Register Now.

The event's registration page opens on the Registrants page.

Registrants page

You can use the two buttons to register yourself and/or register others.

Depending on the event's configuration, you may even be able to register others who aren't members of your Higher Logic site, which is especially useful when bringing a guest(s) (select the Add New Contact option to enable this feature).

The system will automatically give you (and any other users you add) the appropriate price based on account membership.

Registration Choices page

If event add-ons are available (e.g., meals, special sessions), they'll be listed on this page, and you can add them to your registration. Click an add-on to view its full details.

The cost of your registration displays at the bottom.

Sessions page

The event's sessions are listed here, grouped by category. Check the boxes of the sessions that you want to attend.

NOTE: Full-registration event sessions can be limited by Security Group. See Restrict sessions by Security Group for details.

Click a session to:

• View the session's details.
• Access the Download to Your Calendar button; click this to download an .ICS file that you can open to add the event to your preferred email client and set a reminder.

Details page

If additional details are enabled for the event, you can provide some or all of the following additional information regarding your registration, if applicable:

• The name you want to appear on your event badge
• Whether you have any special needs you want to make known (e.g., a particularly disability, food allergy, etc.)

NOTE: You can control these options in the event's settings, using the options highlighted below (Full registration events only):

Itinerary page

This page provides a summary of the money you owe and the sessions you plan to attend.

NOTE: If an event is free, you will skip from the Itinerary tab to All Done. 

Payment Options page

Your pricing summary is shown here. Depending on the event's payment configuration, two options will be available:

• One to register and pay later (i.e., print an invoice and mail a check)
• One to pay online via credit card through one of three payment providers (PayPal, CyberSource, or Stripe)

NOTE: If an event is free, you will skip to the All Done tab. 

If Paying Later

Click Register Now and Pay Later. At this point, you are registered for the event but tagged as "unpaid."

Being that paying via check takes time, be sure to send your payment well before the event begins. To find out where to mail your payment, and to print your itinerary to include with it, navigate to the Upcoming Events page and click View Itinerary.

Lastly, click Download / Print Registration to view itinerary details, like where to mail your payment, and to print the form you need to include with your payment.

If Paying Online

Click the available payment provider's button and follow the steps to complete your registration. Paying online immediately secures your registration.

Confirm page

All that's left to do is confirm your registration, and then you're all set!

NOTE: If an event is free, you will skip to the All Done tab.