IMPORTANT: The Surveys module has been moved to the Maintenance stage of the product lifecycle. As such, it is not available to new customers.
Current users can continue to use it, and Higher Logic commits to the conditions of the lifecycle stage as detailed in Higher Logic's Product Life Cycle and Support Assurance Plan.
Surveys in your Higher Logic Thrive Marketing Enterprise (Thrive Marketing Enterprise) account can have two types of respondents. This article explains the distinction.
What is a respondent?
- A respondent is a person who participates in your survey.
What are the two types and what's the difference?
Survey respondents can be either:
- a Thrive Marketing Enterprise respondent or
- an anonymous respondent.
A Thrive Marketing Enterprise respondent is someone who either:
- submitted the survey directly from a Thrive Marketing Enterprise email or
- clicked the link in the email and responded.
An anonymous respondent is someone who:
- submitted the survey but who had not been directly sent the survey by Thrive Marketing Enterprise (for example, via a link to the survey on your website).