This article...
- Describes how to add alternative images for mobile devices to improve message rendering.
- Details the steps for selecting and uploading a separate image.
- Explains the system behaviors when the alternate-image setting is disabled and re-enabled.
Does your image look a little skewed or imperfect when you look at your mobile preview? If so, you can add alternative images to your messages to improve mobile rendering.
Add an alternative image
To add an alternative image for mobile devices:
- In Message Designer, add a story that contains an image.
- Click the for mobile version dropdown and select use alternate image.
- Click choose another image next to the mobile image preview to upload your alternative image.
Alternative image notes
- If you select an alternative image and then disable and re-enable the use alternate image for mobile option, the system "remembers" the last image that it had selected if you continue to work in the layout.
- However, if you navigate away from the layout, the system does not "remember" the image that was selected last and, instead, it loads the original image.