NOTE: View the New Admin Experience version of this article.
Polls enable your organization to create one-question surveys to elicit quick feedback from your audience. You can add a poll to any community page, enabling Community and Super Admins to target their community members quickly and effectively.
Types of polls
Three types of polls can be created:
- Yes/No - A simple, two-choice poll. While Yes and No are the predefined answers for this poll, they are customizable (e.g., Sure/No Thanks, Thumbs Up/Thumbs Down, etc.).
- Rating - A more granular, multi-choice poll providing more flexibility in answers. These polls can either have a numeric- or text-based rating scale that's fully customizable. The Numeric scale allows up to 10 customizable numerical ratings (e.g., 1, 2, 3; 1.0, 2.0, 3.0; 10, 20, 30; etc.), while the Text scale allows up to 5 customizable text ratings (I love it, Maybe, I don't like it, etc.).
- Custom - A fully custom poll with no predefined answers. This poll type is meant for those wanting full control over the answers, with those answers generally being more text-based and free-form in nature (e.g., you're asking your audience for session titles for your upcoming annual conference, requesting names for your product's upcoming feature, etc.). A minimum of 2 answers are required, with up to 10 answers possible.
Creating a poll
- Click Admin (gear icon) in the Webmaster Links menu.
- Click Admin.
- Select Poll Dashboard from the Surveys menu.
- Click Create.
- Complete the form to configure your poll.
Select which type of poll to create:
NOTE: Refer to the Types of Polls section above for descriptions of each poll type.
|Poll name||Give your poll an identifying name. This will only be visible to you and other admins, not visible to participants taking the poll.|
|Instructions||If desired, provide instructions for taking your poll; this can include details like the poll's purpose and goal.
If left blank, no default instructions are given.
|Question||Enter the question you'd like participants to answer.|
|Answers||Enter or edit the various answers you'd like available to participants.
The number and flexibility of answers you can provide are determined by your poll type. Refer to the Types of Polls section above for more information about their associated answers.
These optional settings are the same for each poll type.
Select one of two options:
|What occurs after the poll response is submitted?||
Select one of two options:
|Set maximum participation limit||This option enables you to automatically close the poll after a specific number of answers are received. To set a limit, check the box and enter the desired number in the resulting text box.|
|Send an email notification when the poll closes||Check this box to have an email notification sent to you when your poll closes.|
While you can manually close a poll at any time, this is where you can schedule a specific date and time to close the poll.
NOTE: If left blank, the poll will remain open until it's manually closed or the maximum participation limit is reached (if set).
|Display results until||
Here, you can schedule when to show the poll's results until. Often, a poll is scheduled to close on a specific day but poll results are made available for about a week after, giving participants plenty of time to see how everyone responded.
NOTE: If left blank, results are only available until the poll closes.
- After configuring your poll, you have three options:
- Click Preview to view a preview of your poll, including its question, instructions, and available answers. You can even submit an answer to see dummy poll results. In the Preview pop-up, you can click Edit to make any necessary changes or Activate to make your poll available for use.
- Click Save to save your poll as a Draft, meaning it's available in the Poll Dashboard to be updated or activated at a later date.
- Click Activate to make your poll available for use.
NOTE: Only activated polls can be inserted on your community site. See How to Insert a Poll to learn more.