You likely already know that you can impersonate a user and then manage a their community notifications right on their profile.

Super Admins can also manage a user's community notifications right in the Admin interface, without having to impersonate them.

This ability can help you save a lot of time if you have to manage community notifications for a lot of users because you won't have to do separate impersonation sessions for each user.

To learn about the various types of community notifications, see Manage your Community Notifications.

Common use cases

Users are free to manage their own community notifications in their profiles, but some users may not know how and will request help. Users might want to change their community notifications if:

• they're receiving too many emails. In this case, switch them to Daily and/or Weekly Consolidated Digests instead of Real Time emails.
• they're not receiving email notifications from one of their community Discussions. In this case, adjust their notification setting from No Email to Real Time emails or to one of the Digest options.

Access the Community Subscriptions page

1. In the Admin Toolbar, click Admin.

2. Navigate to Users > Tools > Community Subscriptions.

NOTE: The My Account > Community Notifications page of the user's profile will reflect any changes that are made here.

To manage a user's community notifications:

1. Search for a user by their primary email address (or by ID if the community is AMS-managed).

NOTE: Specify email addresses in their entirety; partial email addresses are not accepted.

2. In the resulting interface, you can (reference the letters to the image below):

1. If Consolidated Digests are enabled for your site, you can change the email address where the user's Daily Consolidated and Weekly Consolidated digest email messages are delivered.

NOTE: You'll be able to enter overrides only if the user has at least one community added to these digests. This is managed at the bottom of the page by checking the boxes.

2. Change the day their Consolidated Weekly digest is delivered.
3. Set override email addresses for each of the communities the user belongs to, meaning its Discussion emails will be delivered to an address other than their primary.
4. This toggle controls whether the delivery of a Discussion's emails automatically stops if a user adds it to a Consolidated Daily or Weekly digest. Setting this to Yes is typically recommended to prevent users from receiving multiple emails containing the same content.
5. At the bottom of the page, each community a user belongs to is listed. You can:

• • • manage the delivery setting for each community Discussion (Real Time, Daily Digest, No Email) and/or
    • add/remove community content to/from either of the Consolidated Digests.