NOTE: This article is for customers with the New Admin Experience interface (vertical left-navigation bar).



If your interface is different, view the "classic" version of this article.

Users of a variety of email applications can create calendar invitations/reminders as .ics files which can be sent to others, who can then download them, open them on their local machine, and save them to their personal calendars.

To use .ics files in Communications Enterprise, you must create the .ics file outside of Communications Enterprise and then upload it to your documents. At this point, it can be linked to a message.

NOTE: Owner information associated to the .ics file will be viewable to anyone checking its properties.

Step 1 - Create the .ics file

This article does not provide guidance on how to create .ics files because they are created external of Communications Enterprise. Refer to the support documentation for your email client for information.

NOTE: Your file name cannot contain spaces or special characters.

Step 2 - Upload the .ics file

With an .isc file created and saved to your computer, let's learn how to upload it to Communications Enterprise.

1. Access the Admin interface.
2. Navigate to Messages > Assets > Documents.
3. In the area to the left, select which folder to upload the file to.
4. Click Choose File and browse for the file. Once found, double click the file or click Open.
5. Click Upload File.

Step 3 - Link the .ics file to a message

1. Create or edit a message in Communications Enterprise.
2. In the editor, highlight the text or image that will be associated with the link (e.g., “Click here to add this event to your calendar.”).
3. Click the Insert Document Link icon in the editor toolbar.
4. Locate the .ics file and double click to insert it into the message.

The calendar invitation is now linked to the text you highlighted in the message.