Before you begin
- Review the Personify Integration Overview for general information about the integration. More information can be found in the Integration Guide.
- The Personify integration with Higher Logic Thrive Marketing Enterprise (Thrive Marketing Enterprise) requires the installation of the Thrive Marketing Enterprise webservice.
- The integration allows you to connect your Personify instance with multiple Thrive Marketing Enterprise accounts.
- Ensure that your Thrive Marketing Enterprise product is licensed for an integration. You can do this by confirming with your Implementation Project Manager or creating a case with Higher Logic Support.
Getting started
- Create a case with Personify to install the Thrive Marketing Enterprise webservice. If you are Premise based, you can use the installation package attached to this article to complete the installation.
- Your Implementation Project Manager or Support Representative will supply you with the following credentials for installation:
- Mail User ID
- Auth Token
- Supply the following to your implementation Project Manager or Support Representative
- Webservice URL
Installation items
Follow the installation steps in the Personify Installation Guide that is included below.
Post-configuration steps
When the integration is completed:
- Review the integration documentation and learning materials.
- Create an upload job.
This upload job can be a master sync. The details for this SQL View or Marketing List could be one of your largest from Personify or it could be a new query that looks for anyone with an email address. - Enable tracking.
Initially, the tracking information will sync for the last two weeks. We recommend that you select all tracking activities; this can be disabled later.
Advanced testing
If you would like to complete additional testing, notify your Implementation Project Manager or Support representative.