Content "boosting" is an Admin feature that is unique to Topic Communities.
Learn more about this special type of community in Topic Communities.
Super Admins and Community Admins can boost any user-created content that they think is noteworthy and want to call attention to for other members. When content is boosted, it is forced to appear in Topic Community community-notification email messages.
What you can boost & for how long
Most user-generated content can be boosted.
- Discussion posts can be boosted but their comments cannot.
- Blogs can be boosted but their comments cannot.
- Questions can be boosted but their answers cannot.
- Library Entries can be boosted but their comments cannot.
- Events can be boosted.
Content can be boosted for either:
- 1–7 days or
- an unspecified duration and remain boosted until an Admin "un-boosts" it.
NOTE: Any Admin can un-boost content that was boosted by another Admin.
Boost content
Discussion threads, Blogs, Questions, and Events have a Boost For button (with a dropdown list) right on the content page; Library Entries have a Boost option (within the ellipsis icon menu) that opens an overlay dialog.
In all cases, when content is boosted, the "boost" and its duration are indicated by the boosted content icon, as shown below.
- If the boost is for one of the "number-of-days" options, the remaining number of days displays (and updates each day).
- If the Until I un-boost it option is selected, the boost is indicated as being "permanent."
Manage boosted content
Community Admins and Super Admins can manage all of a Topic Community's boosted content right in the community.
- Super Admins can also manage boosted content in the Admin interface.
To access and manage boosted content:
- Click Settings to open the Settings menu.
- Under Administration, click Boosted Content.
The Boosted Content page displays all user-created content that has been boosted.
- Library Entries are listed as Document.
You can see details about each item, such as the author and title, the type of content, and status of the content's boost.
Filter & sort the list
- Click the All Content Types dropdown and choose a type of content on which to filter the list. The list refreshes and displays just those content types.
- Click the Name dropdown and choose whether to sort the list by name or by the remaining number of "boost" days. The list refreshes and re-orders the listings accordingly.
Manage your boosted content
- In the Details column, click the title to access the content on its dedicated page.
- In the Boost Status / Actions column, click the button to change the current boost status. You can:
Boosted content in the Admin interface
Super Admins can also manage boosted content in the Admin interface.
- In the Admin Toolbar, click Admin.
- Navigate to Community > Communities > Topic Community.
- Click the Boosted Content tab.
This tab lists all of the boosted content in all of the communities in your site.
TIP: Refer to Page functionality, below, for information on which boosted content can be managed.
Sort the list
By default, the list is sorted alphabetically (A – Z) by content name in the Details column.
- Click the Name: A-Z dropdown and select:
-
- Name: Z-A to reverse the default sort order.
- Days remaining: Low - High to sort by the content that has the fewest number of days remaining to that which has the most number of days remaining; Until I un-boost it is last.
- Days remaining: High - Low to sort by the content with the most number of days remaining to that which has the fewest number of days remaining; Until I un-boost it is first.
Filter by Content Type
By default, the list displays all the types of content that have been boosted. Library Entries are listed as Document.
The All Content Types dropdown is populated based on these types. For example, if no one has boosted a discussion thread, Discussion Thread won't be an option in this dropdown.
- Use the dropdown to filter the list to a single type of content.
- Select All Content Types to restore the full list.
Filter by Community
By default, the list displays all the communities in which content has been boosted.
The All Communities dropdown is populated with these communities' names. For example, if no one has boosted any content in the Weekend Getaways community, Weekend Getaways won't be an option in this dropdown.
- Use the dropdown to filter the list to a single community.
- Select All Communities to restore the full list.
TIP: If you have a lot of boosted content, use the dropdowns in conjunction with one another to refine the list as much as possible.
Manage the boost status
The Boost Status / Actions column is where you manage the status of the boosted content items. You can:
- un-boost the content now,
- decrease or increase the number of days to when the boost expires, or
- set the content to remain boosted until an Admin un-boosts it.
Below are some nuances to how this page functions.
Page functionality
It's important to note that you can manage only the boosted content for whichever Topic Community is selected in the This is the Topic Community dropdown at the bottom of the Topic Community tab.
The boosted content of other Topic Communities will display and will honor the sorting and filtering, but that content cannot be managed; the Boost Status / Actions column is blank for these contents.