If the community is set to Self Moderation (controlled by admins), all members of the community can send other members' discussion posts and library entries to moderation.
Moderate a discussion post
To moderate a discussion post:
- Navigate to the community, and then click the Discussion tab.
- Click a title to view the discussion.
- Locate the message (or a reply) that you want to send to moderation and click the down arrow next to Reply.
- Select Mark as Inappropriate.
- Specify a reason for the moderation and click Submit.
The content is still visible on this page, but it is no longer visible in the community. It is now listed on the Pending tab of the Items in Moderation page in your community Settings.
TIP: Super Admins and Community Admins can manage moderated content as described in Admin review, below.
Moderate a library entry
To moderate an individual library entry:
- Navigate to the community, and then click the Library tab.
- Click a title to view the library entry's page
.
- On the right side, click the down arrow next to Actions.
- Select Mark as Inappropriate.
- Specify a reason for the moderation and click Submit.
The content is still visible on this page, but it is no longer visible in the community. It is now listed on the Pending tab of the Items in Moderation page in your community Settings.
TIP: Super Admins and Community Admins can manage moderated content as described in Admin review, below.
Admin review
As a Super Admin or Community Admin, you can review the flagged content and manage the moderation request. Navigate to either:
- the page that hosts the discussion and use the options in the blue bar above the content or
- the community homepage > Settings > Moderation > Items in Moderation page and use the options in the Actions column.
Both of these pages have the same two options:
- Click Approve to indicate that the content is acceptable; the content returns to the discussion and is "live" in the community.
- Click Reject to indicate that the content is unacceptable; the content is permanently removed from the community.
NOTE: Super Admins can also manage moderated content in the Admin interface, Community > Moderation > Queue.