Implementing Simple Data Transfer for Marketing Automation Enterprise

Before you begin

• Review the Simple Data Transfer Integration Guide to answer general questions about the integration.
• Some integrations leverage simple data transfer - you'll have to work with your AMS representative to setup:
  • Euclid
  • Gravitate
  • Elections Online 
• The integration allows for you to connect your FTP site directly to Real Magnet data.
• Ensure that your Real Magnet product is licensed for an integration - you can do this by confirming with your Implementation Project Manager or creating a case via support.higherlogic.com.

Getting Started

1. Add the Higher Logic IP to the Allow List: 209.18.70.19
2. Encryption: TLS/SSL Explicit encryption
3. The FTP solution only supports TLS v1.2 and doesn't support the older versions of TLS including SSL v3, TLS v1.0 and TLS v1.1
4. FTPS must leverage port 21 Implicit FTPS on port 990 is enabled; Explicit FTPS on port 21 is preferred.
5. Passive mode port range = 3300 – 5100

Post-Configuration Steps

Once the integration is completed: 

1. Review the integration documentation and learning materials
2. Enable tracking - initially the tracking information will sync for the last two weeks.  We recommend that you select every tracking activity - this can be disabled at a later point.