In a Community Essentials site, moderation can be uniquely applied to specific content and to specific members.

Watch the video

Watch the Higher Logic Academy video that covers how to apply moderation to your members and your site content.

NOTE: Also check out our Community Essentials for Members Learning Path page which has a collection of videos on site design, community management, and other aspects of Community Essentials. The videos are presented in topic-based paths.

How Moderation works

Moderate content

When content is under moderation:

• The moderation is applicable to individual discussion posts and library entries, irrespective of who created the content.
• Any community member can send content to moderation by choosing the Mark As Inappropriate option and specifying a reason. Refer to Moderate individual items, below.
• The individual content must be reviewed and approved by an admin before it is visible in the community.

NOTE: Moderation can also be set by an admin for the entire community as described in Manage Your Moderation Queue.

Moderate a member

When a member is under moderation:

• The moderation is applicable to all content that an individual member creates.
• This is an admin-only setting that, for example, might be necessary if a member is not adhering to community rules in their postings. Refer to Moderate individual members, below.
• All of the member's content must be reviewed and approved by an admin before it is visible in the community.

Moderate individual members

Admins can apply moderation to individual members of the community in the Admin interface.

To moderate an individual member:

1. Access the Admin interface.
2. Navigate to Users > List.

TIP: Below the list, click the columns count and then check the Moderation box to display the Moderation column.

3. Click a member record to select the member.
4. Click More and choose Moderate User.

5. At the confirmation prompt, click Save.

Moderated will display in the Moderation column for the member.

All of this member's discussion posts and library entries will now automatically populate on the Items in Moderation page and require admin review and approval before they are visible in the community.

NOTE: This is not retroactive to the member's previous discussion and library items. Only future items will require admin approval.

Moderate individual items

All members of the community can send other members' discussion posts and library entries to moderation.

To moderate an individual discussion post:

1. Navigate to the Discussion tab and click a title to open the discussion.
2. Locate the message (or the reply) that you want to send to moderation and click the down arrow next to Reply.

3. Select Mark as Inappropriate.
4. Specify a reason for the moderation and click Submit.

Although still visible on this page, the content is no longer visible in the community. It is now listed on the Items in Moderation page.

NOTE: After the page refreshes, a blue bar appears with Approve and Reject options. These will remain here until the moderation is acted upon, either here or on the Items in Moderation page.

To moderate an individual library entry:

1. Navigate to the Library tab and click a title to open the content page.
2. On the right side, click the down arrow next to Actions.

3. Select Mark as Inappropriate.
4. Specify a reason for the moderation and click Submit.

Although still visible on this page, the content is no longer visible in the community. It is now listed on the Items in Moderation page.

NOTE: After the page refreshes, a blue bar appears with Approve and Reject options. These will remain here until the moderation is acted upon, either here or on the Items in Moderation page.