This article...
- Explains how to access and manage the Registrant Roster for events as a Community or Super Admin.
- Describes how to manually mark an attendee as paid on a registrant-specific Manage Registration page.
When registrants begin registering for an event, they can be managed from one place: The Registrant Roster.
Being able to manually mark a registrant as paid is useful when people choose to pay with "offline" methods like cash or check.
Access an event's Registrant Roster
- In the Admin Toolbar, click Admin.
- Navigate to Events > List.
NOTE: For Community Admins, you can access an event's Registrant Roster from the community's Settings > Manage Events page. From there, click the actions dropdown for an event and select Manage Attendance. The information in the remaining sections below apply to both Community Admins and Super Admins.
- Select Manage Roster from the event's Actions menu.
How to mark attendee as paid
From an event's Registrant Roster, let's learn how to mark an attendee as paid who submitted their payment by cash or check or other "offline" method.
- For an attendee who is registered but not paid, click the Registration button.
- Click Make Payment and select Check, Cash, or Other.
- Fill out the required information (the example below is for cash) and click Save. You cannot specify an amount other than the amount due (i.e., you cannot input a partial payment).
The registrant's Payment Summary section updates to reflect the payment and, as shown below, the registrant's registration indicates that they've paid.
You can click:
- Generate Invoice (PDF) in the upper right to view, save, and/or print a copy of this registrant's invoice.
- Send Confirmation in the upper left to send an email message to the registrant. The Your Registration section of the message indicates that:
- the registration fee was paid offline and
- that there is no balance due.