These two reports provide information about the activity in your community. Run these reports to see:
- how many views each of your site's pages has received and
- which terms your community members have searched for.
Access the reports
To access these reports:
- In the Admin Toolbar, click Admin.
- Navigate to Pages > Reports.
- Refer to the sections that follow for information on how to run these reports.
Page Views report
This report lists how many views your site's pages have received during the specified date range. The list is arranged in reverse-chronological order.
To run this report:
- Click the Page Views tab.
- Specify a start date (within the past 30 days) and an end date (this defaults to <today's_date>).
- Optionally, specify a page's unique Page Code. Refer to Page Code, below, for information.
- Click Generate Report.
The page refreshes and updates to display the results.
- Refer to Export the report, below, for download instructions.
Tips
If your report is very large, we recommend specifying a Page Code (e.g., directory or home) and then re-running the report. This will yield a more manageable list and you can repeat this using a different Page Code.
If you want to determine the number of views for one page:
- Run the report on just that page (e.g., directory).
- Export and save the report file (either format).
- Open the report file and select the Count column.
- Check the Sum value in the footer.
In the image below, the Count column in the report file shows that the selected page (directory) had a total of 383 views.
Page Code
You can report on a single page by specifying its Page Code (i.e., its unique identifier).
- This field can be used independently or with the date fields.
- You can include only one Page Code for the report.
- Page Codes can be found in Page Designer > Properties > Page Code Name.
Notable columns
Some columns of this report to note:
- Navigation Code is the same as Page Code.
- Legacy Contact Key is a unique identifier assigned to each user by the system.
- Referrer is a website that hosts some form of direct link to the visited page. The referrer is listed for any dates that the visited page was accessed from it during the specified date range.
Export the report
You can export a copy of this report.
- Click Export.
- Choose either Excel file or CSV file and click Download.
- Navigate to where you want to store the report file, give it a memorable name, and click Save.
Search Terms report
This report lists the terms that have been searched on in your site during the specified date range. The list is arranged by most-to-fewest Times Used.
To run this report:
- Click the Search Terms tab.
- Specify a Begin Date and an End Date by typing or using the date selector.
- If Begin Date is not specified, the report will default to the Thrive Community's inception date.
- If End Date is not specified, the report will default to <today's_date>.
- Click Generate Report.
The page refreshes and updates to display the results.
- Click a search term to open its details page in the current window.
(The details are the dates on which the term was searched, the user name, and the user's IP address. You can delete individual instances of the search term.) - Click the Show dropdown to choose the number of results to display.
- For large reports, use the page navigation buttons below the list.
- Refer to Export the report, below, for download instructions.
NOTE: Click a term's Delete button (and OK to confirm) to remove all instances of it from content across your site and remove it from any search widgets across your site.
Export the report
You can export a copy of this report.
- Click Export To CSV.
- Navigate to where you want to store the report file, give it a memorable name, and click Save.