In December 2021, we changed the timing for when a community's numerical statistics are updated, both on community list pages and the tabs within your communities.
EXAMPLE: The statistics we're referring to are the numbers next to the community tabs.
Prior to this change, these community statistics were queried and updated in real-time every time a user viewed these pages. This could cause significant impact to page load times.
- To improve performance, these statistics no longer update in real-time. Instead, they will be calculated each night.
This change has no impact on community content, only the updating of the displayed numerical statistics.
Can I still get this data in real-time another way?
Yes! Reports are not affected by this change, and still provide real-time data each time they're run. So, if you need these statistics in real-time, or at some point in between the nightly updates, run the appropriate community report to get the data you need.