In Higher Logic Marketing Enterprise (Marketing Enterprise), assets are a variety of things, such as messages, groups, events, and campaigns. Each asset in your account is unique to your account and is 'owned' by the individual who created it.
The Enterprise feature gives Admins the ability to control who can see, use, and manage the assets in your account. If the Enterprise feature:
- is enabled, only the user who creates (i.e., owns) an asset can see, use, and change that asset — unless the asset has been shared (as described below).
- is not enabled, all users have full access (i.e., they can see, use, and change) to all assets, even though the assets are owned by other users.
NOTE: The Enterprise feature is enabled by default in all accounts. If it has been disabled in your account, you can create a case and have Customer Support re-enable it.
When the Enterprise feature is enabled, the Enterprise asset-ownership "rule" takes effect, and the owner of the asset is the only one who can use it. (The drawback to this is that each user has to create and manage their own assets, which could lead to duplicate assets.)
In order to foster collaboration and reduce work effort, Admins can allow the sharing of assets among users.
There are two methods by which Admins can allow asset sharing; these are described below.
TIP: These methods function independently and differently, so an Admin could simultaneously use both for a single user in order to manage the availability of that user's assets and that user's access to other users' assets.
|Enterprise Teams||Admins can create Teams and then assign users as members of the Team. After being assigned to a Team, a member's assets are available to all the members of that Team. This makes it possible for members of a Team to collaborate on and use one another's assets.
Note that this arrangement is bi-directional. If you add Tim to a Team, Tim immediately has full access to all the assets of all the Team members—and vice versa.
|Shared Logins||Admins can give one user full access to other users' assets.
Note that this is arrangement is uni-directional. If you give Tim shared-login access to Dani's and Sal's assets, Dani and Sal do not then automatically have access to Tim's assets; you must repeat the process individually for Dani and for Sal in order to assign shared-login access to Tim's assets.
TIP: Admins can create Teams AND share logins on the Settings > Users > Logins page of the Admin interface; see the section, Manage Enterprise assignments, in Manage Users.
NOTE: Resources and media in your account, such as images, text and document files, and .pdf files are not subject to these Enterprise-assignment restrictions.
Managing Enterprise rules for assets
If the Enterprise feature is enabled, you can create a case and have Customer Support individually disable Enterprise rules for the assets listed below. This makes the asset fully accessible to all users, irrespective of who owns it.
- Ad-hoc Email Group
- Group Category
- Message Category
- Predefined Billing Code
- Predefined From Field
- Predefined Subject Line
- Reply To Address
- Sending Profiles
- Send Page Profiles
View the status of your assets
Admins can see which of their account assets have Enterprise rules enabled/disabled.
- Navigate to Admin > Settings > Account Profile.
List of assets
The following items are considered "assets" in Marketing Enterprise. The Treated as Enterprise Asset? column indicates whether Enterprise sharing rules apply to the asset. There are three possibilities:
- Yes - If the Enterprise feature is enabled, users will not be able to edit assets of this type that have been created by another user, unless they are on the same Enterprise team.
- No - All users in the account have full access to assets of this type, regardless of whether the Enterprise feature is enabled.
- Configurable - You can choose whether Enterprise sharing rules apply to assets of this type. The default is Yes. To change Enterprise sharing rules for an asset, create a case.
|Asset||Treated as Enterprise Asset?|
|Account Level Custom Fields||Yes|
|Ad Hoc Email group||Configurable|
|Approved Sender Approvees||Yes|
|Dynamic Content Blocks||Yes|
|Enhanced Personalization Fields||Yes|
|Filter Out Domain||No|
|Google Analytics Domain List||No|
|Google Analytics Profiles||No|
|Integration Unsubscribe Mappings||Yes|
|Marketing Automation Campaigns||Yes|
|Marketing Automation Link Labels||Yes|
|Marketing Automation Tags||Yes|
|Pre-defined Billing Code||Configurable|
|Pre-defined From Field||Configurable|
|Pre-defined Mapping Upload||Yes|
|Pre-defined Subject Line||Configurable|
|Reply to Address||Configurable|
|Send Limit Rule||No|
|Send Page Profiles||Configurable|
|Upload and Link Document||No|
- To learn how to manage your Enterprise assets by changing their owners and hiding/showing them, see Manage Enterprise Assets.