In Higher Logic Thrive Marketing Enterprise (Marketing Enterprise), "assets" are a variety of things, such as messages, groups, events, and campaigns. Each asset in your account:
- is unique to your account.
- is "owned" by the individual who created it.
- is fully accessible to all users even though it is "owned" by an individual user (unless the Enterprise feature is enabled).
NOTE: Resources and media, such as image files, text files, video files, document files, and .PDF files are not account assets.
This article describes how you can manage the assets in your account. You manage assets by:
- changing their owners and
- hiding and/or showing them.
The Enterprise feature
If the Enterprise feature is enabled in your account, the Enterprise asset-ownership "rule" takes effect and some of the use, sharing, and management of assets that is described in this article is, instead, governed by the "sharing" permissions that have been set by a Super Admin.
See Understand Enterprise Assets for an introduction to Enterprise account assets and information on how the Enterprise feature gives Admins the ability to manage them in an account.
Access your assets
To access your assets:
- Access the Admin interface.
- Navigate to Settings > Assets.
Change asset ownership
On the Change Ownership tab, you can:
- change who owns an asset and
- set whether an asset is visible for your account.
NOTE: If the Enterprise feature is enabled in your account, only those assets that you own and that belong to people on your team display for you. If you change an asset's owner to someone who is not on your team, that asset will no longer display for you or your team members.
Change asset owner
NOTE: If a user is deactivated in your account, the assets that they owned will display and an Admin can re-assign ownership of the asset.
In the Change Asset Ownership area:
- Click Select asset and choose an asset category. This displays a new asset selection menu.
- Click the Select <asset> menu and select one or more assets in the dialog. If your account has a lot of assets, only 10 are shown by default, so you may need to browse multiple pages; to locate an asset, you can search for it via the Search field at the top right. When finished, click Select.
- Click Select Login and, in the dialog, select a user login and click Select.
- Click Save to transfer ownership of the asset to the selected user.
Asset ownership history
A complete history of all asset ownership changes is shown in the Asset Ownership History area. The details that are provided include the name and type of asset, who the previous owner was and who the new owner is, and who made the ownership change and when.
- The default view is sorted by Change Date. Click any column header to sort on that column; click again to toggle the order.
- Click the filter icon (or All) to select an asset category which refines the list to specific asset types.
- Use the Search field to locate individual or similar-named assets.
- You can search on as a few as one character.
- Clear the field to restore the original list.
Hide/Show Assets
In most instances, hiding an asset that you no longer need or use is recommended over deleting the asset.
NOTE: When you hide an asset, you are, effectively, archiving it. The asset has not been deleted and can be "resurrected."
Let's learn how to hide and show assets.
Required permissions
To hide and show assets, you must have the following permissions.
NOTE: All of these permissions are enabled for all users by default.
- Archive Group Categories
- Hide Forms
- Hide Groups
- Hide Messages
- Hide/Restore Dynamic Content
Hide assets
When you hide an asset, it is no longer available for use.
- Click the Hide/Show Assets tab.
- Click the Viewing: menu and select View: Shown Assets to display a list of your visible assets.
- Click the asset filter menu to the right and select the asset category you want to manage (e.g., Groups).
The page refreshes and displays a list of assets in the selected category.
TIP: Only a limited number of assets are listed. You can click the page-selector buttons below the list to display more assets and you can use the per page menu to display more assets per page. Use the Search field above the list to refine the list.
- Use the checkboxes in the left column to select one or more assets to hide, and click the now-enabled Hide button.
The selected assets are moved to the Viewing: Hidden Assets list and are unavailable and unusable.
- These assets can be unhidden as described below.
Show assets
To show assets that have been hidden:
- Click the Hide/Show Assets tab.
- Click the Viewing: menu and select View: Hidden Assets.
- Click the asset filter menu to the right and select the asset category you want to manage (e.g., Groups).
The page refreshes and displays a list of assets in the selected category.
TIP: Only a limited number of assets are listed. You can click the page-selector buttons below the list to display more assets and you can use the per page menu to display more assets per page. Use the Search field above the list to refine the list.
- Use the checkboxes in the left column to select one or more assets to hide, and click the now-enabled Show button.
The selected assets are moved to the Viewing: Shown Assets list and are available to be used.