Advisors are a personal point of contact for Marketing Automation Professional clients, and each client will have an individual Advisor. They are on the front lines to answer your questions and to help you work through your day-to-day use of Informz.
Learning About Your Advisor
Once logged in to Informz, you can see who your advisor is by selecting Your Advisor from the Support menu, located on the left-hand menu bar.
In the resulting pop-up, you'll see their name and picture, as well as their contact info (phone and email). You can also click Create a Case to submit a ticket to Higher Logic's Support team.