Supported browsers
Higher Logic products support the latest versions of the following browsers.
NOTE: Some browsers might present an experience other than what is intended. Use one of the recommended browsers to ensure the most reliable experience.
| Product | Google Chrome |
Apple Safari * |
Mozilla Firefox |
Microsoft Edge |
Microsoft Internet Explorer ^ |
|---|---|---|---|---|---|
| Higher Logic Thrive Community |
 |
|
|
|
Not supported |
| Higher Logic Thrive Marketing Enterprise |
|
Not supported | |
Not recommended | Not supported |
| Higher Logic Thrive Marketing Professional |
|
Not supported | |
Not recommended | Not supported |
| Higher Logic Vanilla |
|
|
|
|
Not supported |
* NOTE: Apple Safari does not support the use of same site cookies which are required for the Higher Logic Thrive Marketing Professional and Enterprise products.
^ IMPORTANT: Support for Microsoft Internet Explorer has ended. Microsoft encourages users to migrate to Microsoft Edge with IE mode.
Website cookies
Cookies are small pieces of data that web servers place on a device when you visit their website. They track and remember your visits to the site and your activity while there. Despite misconceptions — cookies are safe; they cannot transfer viruses or malware to your computer because the data in a cookie doesn't change when it travels between servers and computers.
NOTE: Higher Logic uses cookies to manage member sign in activity on our products. Users must have third-party cookies enabled in their browser for passive authentication to work across domains.
Despite being placed on your computer by a site's web servers, cookies have to be managed by you in your preferred browser.
IMPORTANT: Higher Logic requires that cookies be enabled for our site so that members can log in and remain logged in when they select the "remember me" option.
Enable cookies in your browser
Each of Higher Logic's supported browsers (listed above) has a unique "settings" section in which you manage the browser, such as enabling/disabling cookies. Refer to your browser's "help" or "support" documentation for information and guidance on how to enable cookies in that browser.
Third-party cookies
Higher Logic Thrive Marketing Professional and Enterprise require that you allow/enable third-party cookies.
Cookies and Single-Sign On
Single-Sign On (SSO) is an authentication scheme that allows users to log in once with an ID and password, and then be able to access additional related, but independent, sites without having to re-enter their authentication details.
IMPORTANT: If your main website uses cookie-based SSO authentication, your members must enable cookies in order to be able to seamlessly log in to your Higher Logic site from your main site.