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Getting Started

Using the Knowledge Base

Articles in this section

  • What's New?
  • Knowledge Base Overview
  • How to Search Our Knowledge Base
  • What's New in Online Community?
  • What's New in Communications Enterprise?
  • What's New in Communications Professional?

Your Higher Logic Experience

Articles in this section

  • Maintenance and Release Schedule: 2021
  • Higher Logic Product Resources
  • Check Product Status
  • Supported Browsers & Website Cookies
  • How to find product documentation
  • Higher Logic Observed Holidays
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Online Community

Articles in this section

  • Getting Started with Online Community
  • Admin Interface Overview
  • Set Up Your Site
  • Understand Security Groups
  • Community Management Overview
  • Core Modules Overview
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Communications Enterprise

Articles in this section

  • Getting Started with Communications Enterprise
  • Data Retention Policy

Communications Professional

  • Admin Tasks

Articles in this section

  • Getting Started with Communications Professional
  • Target Groups Overview
  • Templates Overview
  • Mailing Designer Overview
  • Campaigns Overview
  • Profile Fields Overview
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Support

  • Known Issues

Articles in this section

  • Support Resources
  • Contact Customer Support
  • How to Create a Case in Support Center
  • Manage Your Cases
  • Known Issue Descriptions & Targets for Resolution
  • Customer Support Priority Levels
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