There are a variety of site- and community-based reports that Admin users can run in order to review:
- community activity and
- member engagement.
This article highlights some of the more important reports that we encourage you to regularly run and review so that you have a broad view of the activity in your site and your communities.
Admin reports
Admin reports are accessible only to Super Admins. They offer site-wide metrics for all communities in the site.
All Admin reports are in the Admin interface.
To access Admin reports:
- In the Admin Toolbar, click Admin.
Reports are then accessible via their respective category navigation, such as:
- Feedback > Ideation > Reports and
- Pages > Reports.
Visit the Reports section of the knowledge base to access report-specific articles.
Report navigation paths
Below are the navigation paths to some of the more popular reports.
Automation Rules
- Admin interface navigation: Automation > Reports.
Blogs
- Admin interface navigation: Community > Reports > Blogs.
Communities
- Admin interface navigation: Community > Reports > Communities.
NOTE: These report on high-level activity for all of the communities across your site; they are not the same as the community-specific Community reports discussed in this article.
Discussions and Q&A (Threads)
- Admin interface navigation: Community > Reports > Discussions.
Events
- Admin interface navigation: Events > Reports.
Ideation
- Admin interface navigation: Feedback > Ideation > Reports.
Libraries
- Admin interface navigation: Community > Reports > Libraries.
Mentoring
- Admin interface navigation: Programs > Mentoring > Reports.
Volunteer
- Admin interface navigation: Programs > Volunteer > Reports.
Community reports
Community reports are accessible to:
- Super Admins for all communities and
- Community Admins for their assigned communities.
NOTE: These reports are exclusive to activity in the community in which they are accessed.
All community reports are accessible via the community's Home page.
To access community reports:
- Click Settings and then Reports.
- Click View Report to generate the report.
NOTE: The data in these reports are dependent on the settings on the Personally Identifiable Information (PII) page; see Manage User Data Privacy.
If a setting (such as Email Address or Phone Numbers) is not toggled to ON, that user data will not be included in these reports if they are run by a Community Admin.
List of Community reports
The Community Reports page houses all of the Community reports. The report descriptions are below the report title.
All Discussions Answer Activity | Answered Discussion Activity | Community Member Emails |
Community Members Joined and Left | Current Community Members | Discussion Contributors Activity |
Discussion Dashboard | Library Contributors | Library Dashboard |
Library Entry Access History | Library Entry and File Types | Library Entry Details |
Message Origination | Pending Invitations | Subscriber Activity |
Threads | Total Logins | Unanswered Discussions |
Unique Logins |
To learn more, see Individual Community Reports.