Every Higher Logic user has a primary profile, and if your organization licenses the Experts Directory, Mentor Match, and/or Volunteer modules, you may have an additional profile associated to each of these product-areas under the My Profile menu.

Notes for admins

NOTE: Most of the information shown across user profiles is syndicated from the CMS page, ProfileBase (page code profilebase), located under Directory > Member Directory > Profile.

WARNING: While you can customize your ProfileBase, if necessary, we advise doing so with great caution, as these changes are reflected across ALL user profiles. One of the primary goals of new client implementation is to achieve a profile configuration that meets your organization's needs, so desired changes to user profiles should be reviewed by Higher Logic staff prior to being made.

My Profile

This is your primary profile, where you can share any information about yourself you'd like to your fellow community members. The types of demographic information you can provide is dictated by site staff, but generally you can:

1. Write a personal bio,
2. list your education history,
3. and provide your job history.

NOTE: There may be additional profile areas to fill out: If admins have created custom demographics for your site's user profiles, they'll be located at the bottom of the page, as shown below.

NOTE: As a Super Admin, you can create custom Demographics on the Admin > Users > Demographics page, and control which ones are available on profiles and which are not. See Profile Demographics for more information.

The area highlighted below is shared among all of your profiles. It shows:

• Your profile picture (if you've uploaded one)
• Any Ribbons you've earned
• The contact information you've added (if any). Click the pencil icon to add or edit this information. If your organization is integrated with an external database, you'll be directed there to make these updates.
• Any links to your profiles on social media sites that you've added. To do so, click Add and follow the prompts.

See Upload a Profile Picture to learn how to upload a profile picture.

My Speaker/Expert Profile

NOTE: This section is not applicable to customers whose Community is based on the Community Essentials model.

If you're involved in speaking engagements for your organization/community, you should complete your Speaker/Expert Profile so that other community members can easily see who you are and what your expertise is.

• This profile has required and optional fields.
• You must complete the required fields in order to appear in Expert Directory searches.

Required fields

The Speaker/Expert Profile has several required fields.

• First name
• Last name
• Job title
• Company name
• Personal/professional biography

The progress bar on your profile indicates your profile completeness:

Fields that still require attention will display the "incomplete" message:

After you've completed all required fields, your Expert Profile will automatically be "enabled" and will be returned in Expert Directory searches (if you match the search criterion).

TIP: You can choose to show/hide your Expert Profile in search results with the following setting at the top of the page.

Optional fields

In addition to the required fields, you can provide other information about yourself. For example, recommended fields that other members might find useful are:

• Locations - indicate where you're willing to travel to speak; you can list which locations will/will not require travel-expenses reimbursement.
• Fee - specify whether you charge a fee, and what it is and its details.
• Schedule - add your engagements schedule so people know about your upcoming presentations and availability.

See Experts Directory to learn more about your Expert profile.

My Mentor Profile

NOTE: This section is not applicable to customers whose Community is based on the Community Essentials model.

If you're enrolled as a Mentor, this profile serves as a platform to give mentees information about your experience and background as a mentor, and to provide an overview of the kind of mentoring relationships you're seeking. Any relationships you're currently involved in are also listed.

See Set Up Your Mentor/Mentee Profile to learn more about your Mentor profile.

My Mentee Profile

If you're enrolled as a Mentee, this profile serves as a platform to give mentors information about your experience and background as a mentee , and to provide an overview of the kind of mentoring relationships you're seeking. Any relationships you're currently involved in are also listed.

See Set Up Your Mentor/Mentee Profile to learn more about your Mentee profile.

NOTE: This profile is commonly configured to only display to the profile owner and active mentors.

My Volunteer Profile

NOTE: This section is not applicable to customers whose Community is based on the Community Essentials model.

Here, you can provide information relevant to your volunteer experience and history, indicate how far you're willing to travel to participate in an Opportunity, select your years of experience, and view your current and past volunteer participation. At the bottom of the page, you can even add volunteer experience you've participated in outside your organization, ensuring you're able to capture all of your volunteer history.