Threads (Discussion and Q&A posts) are probably the most used feature of your community because they simplify the exchange of ideas and make communications between your members easy and convenient. The Discussions group of reports is for you to get insight into:
- whether your members are subscribing to digest emails,
- who has posted a thread and who has answered, and
- the origin of thread posts and replies.
To access these reports:
- In the Admin Toolbar, click Admin.
- Navigate to Community > Reports.
- Click the Discussions tab.
Available reports
TIP: If the value in a column is blue text/number, it is a link. Click the link to, for example, view details, visit a member profile, read a blog, or go to a community.
| Report | Description |
|---|---|
| All Discussion Subscriptions | Lists all communities that have Discussion subscriptions. For each community, the report shows the:
|
| All Threads Activity | Lists all communities that have had Discussion and Q&A thread activity during the specified date range. For each community, the report shows the:
NOTE: Only current members are included in the subscription columns. The threads-based columns include current and past members. |
| All Threads Answer Activity | Lists all communities that had (Discussion and Q&A) thread activity during the specified date range. For each community, the report shows the:
|
| Anonymous Posting Log | Lists the members who have chosen to post anonymously during the specified date range. The report shows the:
|
| Answered Threads Activity | Lists all (Discussion and Q&A) threads that have received replies/answers during the specified date range. For each thread, the report shows the:
|
| Closed Threads | Lists all Discussions that were closed during the specified date range. For each Discussion, the report shows the:
|
| Discussion Contributors - All Discussions | Lists the members who have created or replied to Discussion threads during the specified date range. The report shows the:
NOTE: Members who posted to multiple Discussions are counted only once. For each contributing member, the report shows the:
|
| Discussion Contributors - Per Discussion | Lists the members who have created or replied to Discussion threads in the selected communities during the specified date range. The report shows the:
NOTE: Members who posted to multiple Discussions are counted only once. For each contributing member, the report shows the:
|
| Message Details | Lists, by community, all Discussion threads that were created and approved during the specified date range in the selected communities. For each approved post, the report shows the:
|
| Message Origination | A line graph charts (by date) the number of approved new Discussion threads and replies and their origins (email, website, or app) during the specified date range. The table on page 2 lists the results per Discussion. |
| Single Discussion Dashboard | Lists high-level Discussion information for the selected community during the specified date range. The report shows the:
|
| Subscriber Activity - All Discussions | Lists the members whose new Discussions were approved during the specified date range. For each member, the report shows the:
NOTE: Members who posted to multiple Discussions are counted only once. |
| Subscriber Activity - Per Discussion | Lists the members whose new Discussions, in the selected communities, were approved during the specified date range. The report shows the:
NOTE: Members who posted to multiple Discussions are counted only once. For each member (grouped by community), the report shows the:
|
| Threads | Lists all Discussion and Q&A threads (including replies and answers) that were posted in the selected communities during the specified date range. The report shows the:
|
| Thread Contributors Activity | Lists all members who created and/or replied to Discussion and Q&A threads in the selected communities during the specified date range. For each member, the report shows the number of:
|
| Unanswered Threads | Lists all Discussion and Q&A threads, in all communities, that did not receive a "Best Answer" during the specified date range. For each thread, the report shows the:
|
Some Admin reports include "unique" values. To learn more, see Understand unique values.
Report management options
- There are several options at the top of each report that you can use to navigate, refresh, and export its data.
- Some reports feature additional options, such as filtering data via date ranges or choosing specific items to report on (e.g., a specific Automation Rule or community).
All of the available options are described in Admin Reports.