This article details a current Known Issue. When the issue is resolved, the article will be archived.

TIP: See Known Issue Descriptions & Targets for Resolution for information about how Higher Logic classifies issues and the associated target-resolution times.

Description

Admins are unable to search for community members by their full names (on the Settings > Members page).

• For example, if we search for “kevin higgins” in a community that he is a member of, we don't get any results.

Workaround

There are two workarounds:

• Search for the user only by their first name.

• Search for the user only by their last name 

Resolution

• Severity: Minor
• Resolution: No target timeline.
• Reference ID: 4961