Support
Articles in this section
- Support Resources
- Maintenance and Release Schedule: 2021
- Known Issue Descriptions & Targets for Resolution
- Product Resources
- How to create a case in Support Center
- Customer Support Severity Levels
- Manage Your Cases
- Product Life Cycle and Support Assurance Plan
- Higher Logic Support SLAs
- Higher Logic Core Support
- What to do if your site is inaccessible
- How to find product documentation
- How to check product status
- Higher Logic Observed Holidays
- IP Address Validation (Communications Professional)
- IP Address Validation (Communications Enterprise)
- Higher Logic Glossary
- PLC - Early Adopter Stage Products
- PLC - Active Stage Products
- PLC - Maintenance Stage Products
- PLC - Sustaining Stage Products
- PLC - Sunset Stage Products