Support

• Known Issues

Articles in this section

• Premier Support
• Support Resources
• Contact Customer Support
• How to Create a Case in Support Center
• Manage Your Cases
• Known Issue Descriptions & Targets for Resolution
• Customer Support Priority Levels
• Higher Logic Core Support
• Product Life Cycle and Support Assurance Plan
• Product Life Cycle - Higher Logic Community
• Product Life Cycle - Higher Logic Vanilla
• Product Life Cycle - Higher Logic Real Magnet
• Product Life Cycle - Higher Logic Informz
• Higher Logic Customer Support SLAs
• Higher Logic Strategic Services SLAs
• What to do if your site is inaccessible
• IP Address Validation (Informz)
• IP Address Validation (Real Magnet)
• Higher Logic Community Data Migration Center