Support

• Known Issues

Articles in this section

• Premier Support
• Support Resources
• Contact Customer Support
• How to Create a Case in Support Center
• Manage Your Cases
• Known Issue Descriptions & Targets for Resolution
• Customer Support Priority Levels
• Higher Logic Core Support
• Product Life Cycle and Support Assurance Plan
• Higher Logic Customer Support SLAs
• Higher Logic Strategic Services SLAs
• What to do if your site is inaccessible
• IP Address Validation (Informz)
• IP Address Validation (Real Magnet)
• Product Life Cycle - Early Adopter Stage
• Product Life Cycle - Active Stage
• Product Life Cycle - Maintenance Stage
• Product Life Cycle - Sustaining Stage
• Product Life Cycle - Sunset Stage
• Higher Logic Community Data Migration Center