NOTE: This article is for customers with the "classic" Admin interface (horizontal top-navigation bar).
If your interface is different, view the New Admin Experience version of this article.
Billing Codes are a way to tie an email message to a specific code you enter when sending the message. This is typically used when there are different departments within your organization and you want to bill each department for the amount of email they send.
On the Send page, there is a text box where you can enter a billing code.
NOTE: Communications Enterprise does not provide billing codes because they are internal and unique to your organization.
In addition to the Billing Codes field, Communications Enterprise provides a field for Billing Initials. Both of these fields can be set as required.
To enable Billing Codes or Billing Initials, have your account’s admin contact Higher Logic's Support Team.
When enabling Billing Codes for your account, your account's administrative user may determine that only some users should be allowed to use this functionality.
NOTE: If Enterprise is enabled, Billing Codes can be set as an asset.
An administrative user may also make this a required field before sending a message. Communications Enterprise must enable this feature.
Configuring predefined Billing Codes
You can configure Billing Codes so that a user selects them from a dropdown, or enter them on an ad-hoc basis from the Tools page.
- Select Message Tools.
- Select Predefined Billing Codes.
- Enter the Billing Code.
- Click Go.
This is the same page where you manage (edit and delete) billing codes.