NOTE: This article is for customers with the "classic" Admin interface (horizontal top-navigation bar).
If your interface is different, view the New Admin Experience version of this article.
Your organization can limit who has access to some templates by assigning template permissions. When these permissions are in place, only authorized users will have access to them when creating a new message; the "protected" templates won't be visible for selection by non-authorized users.
NOTE: This is not a default feature in Communications Enterprise. If you want it enabled in your account, create a case.
Access template permissions
- Navigate to the Tools tab.
- Click Permissions on the left sidebar, and then click Templates by Login.
Assign template permissions
On the Manage Template Permissions by Login page there are two permissions options:
- by login - Choose this to assign permissions by individual login.
Select a user and then in the grid, select which templates the individual is authorized to use.
The selected templates are highlighted; click again to de-select.
- by template - Choose this to assign permissions by template.
Select a template and then in the list, check the boxes to authorize those individuals; uncheck a box to remove the authorization.
Be sure to click Save to preserve your changes.