From time to time, we need to do perform system maintenance to keep Communications Professional running smoothly. Sometimes this is an infrastructure upgrade, sometimes it's some fixes, and sometimes it's a brand new feature or integration.
Typically, our system maintenance notices look like the image below (all times are in your local time zones based on your user preferences).
Except for highly unusual situations, Communications Professional provides 24 to 48 hours notice to clients once system maintenance is scheduled. Our hope is that this gives you enough time to adjust your work sessions and even to change the send time of any previously scheduled mailings. Please note that if there is a scheduled activity to occur during this time period, it will be safely queued up and will resume automatically once the system maintenance period is over.
In order to minimize unexpected behaviors, we do prevent logging in during these time periods. We've found, over time, that this is the safest and fastest way to proceed with these types of upgrades.