The Higher Logic Thrive Community model was the natural evolution of, and is built on, our flagship community product: Higher Logic Online Community (now, simply, Higher Logic Community).

Many of the modules, features, and tools that are available in Higher Logic Thrive Community originated in Higher Logic Community. Because of this, the documentation for these features, modules, and tools is in the Higher Logic Community category of our knowledge base (on the left in the image below).

As a Higher Logic Thrive Community customer, you should use both of the "community" categories in the knowledge base to manage your community site.

This article lists many of the modules, features, and tools that are available in your community site, and provides links to the respective articles.

AI articles

Higher Logic is embracing the flexibility of AI and has already added several AI-driven features in the online-community experience.

NOTE: Each of the following knowledge base articles is dedicated to an AI feature in Higher Logic. Additional AI-based content will be added as we continue to innovate with AI functionality to make your community experience as feature-rich and technologically advanced as possible.

Learn about the available AI features and how to enable them in AI Terms and AI Features Page.
If you're interested in Higher Logic's approach to AI technology within its products, see AI Usage at Higher Logic.
AI Features in your Community describes the AI features, some of which are brand new and some of which are enhancements to features and functionality that you might already be familiar with.
Learn about the custom-built "search assistants" that you can enable so that search results are more focused in Create and Manage AI Search Agents.
AI-Powered Transcriptions gives Admins the ability to have AI transcribe the words that are spoken in audio and video files, and then display the text that is generated as a transcript and as captions.
See AI Suggested Tags to learn how AI can suggest content tags to categorize your community's content and make it easier to find.
Bulk Upload with AI Generation describes the AI-enhanced Bulk Upload feature, which you can use to simultaneously upload multiple files as new Library Entries.
Learn how to set AI-related privacy settings to apply the data-retention preferences in AI Privacy Settings.

Manage your Site, Communities, and Users

The following sections of the knowledge base are dedicated to managing the various building blocks of your Higher Logic community site.

NOTE: These links are to knowledge base sections (not standalone articles) in which there are topic-specific articles.

Manage user-generated content

User-generated content is a major component of your community site. These articles cover how to manage (e.g., create, find, moderate) that content in your Higher Logic account.

Modules

Several core modules are "pre-loaded" and ready to use in your community site; other modules are optional and can be licensed by contacting Higher Logic Support. Learn how to maximize the functionality of these modules in these knowledge base sections.

Tools & Features

In addition to the modules, you can use the following tools and features to more easily manage your community site.

Time-saving Tools

The site-management that Super Admins do is crucial to the usability and the success of your community site. Higher Logic has made available several content-management tools to help Super Admins work more quickly and more efficiently.

Community-user Features

Listed below are a few community features that you should check out and encourage your community users to engage with.

Higher Logic Thrive Community in the Knowledge Base